It all began with a dream: to create a store where saddlers could find everything they need for their work. A dream, now 37 years running, and one of which 98,614 of you have become a part already. We wish to thank you! We started as a little store, with no employees and a limited number of products. By now, we have grown into an internet business that supplies saddlery hardware globally. So, how had it all begun?
1989
Our story starts in a small pet shop, founded in Přerov by Jan Grác. He’s finding his way in the world of business and learning about the needs of customers and sellers alike.
1992
After the experience with selling animals, we move to new premises and begin to specialize in the production and sale of items needed by their breeders, such as chains and rope leashes.
1997
We look at all the stock we lost with tears in our eyes because it got damaged or destroyed in the major floods. But roll up our sleeves to start from scratch again.
2000
A few years later, we can offer a comprehensive range of saddlery hardware already, selling mainly to domestic markets and occasional foreign customers.
2010
A success worth celebrating, as the goods for export account for more than half of all sales now. Thanks to participating in international trade fairs and launching an online store, we are increasingly earning goodwill from customers all over the world.
2013
For their quality and reasonable price, our goods are more and more in demand. Almost 2/3 of the goods are now exported, and the current premises begin to feel small.
2017
After several years of effort, we are moving to a newly built warehouse, which allows us to add hundreds of new products to our range and to fulfill orders faster than ever before.
2020
Over its 37-year history, Pet Hardware, a Czech family company, has achieved the status of a reliable seller of saddlery hardware and fittings of a quality that is appreciated by customers from 156 countries around the world.
2022
We are expanding our team with new colleagues in the warehouse and customer service. We are increasing our portfolio with hundreds of new products and finishing a completely redesigned catalog.
2025
We’ve built a new warehouse and a saddlery workshop to test products and create useful videos for you. With our in-house saddler, we’re here to provide expert advice and inspiration for your work.
About us
Tough beginnings…
I have been interested in business since I was young. After several years spent selling collars and leashes, I knew I wanted to create a company that would change the way saddlers and small manufacturers buy fittings, chains, ropes, and leather for their products.
Those times when I had to search for reliable product suppliers worldwide and then with a carload of those products go to visit the saddlers were hard, yet great. I could feel that there must be a better way to bring our products closer to the people. The internet is that way, and thanks to my son Martin we were able to fully use its potential.
What started as an idea 37 years ago has now become a reality - thanks to the hard work both of myself and by my amazing team of people. I am proud to be able to watch the next generation of Grác taking care of the reputation of our family business, Pet Hardware.
Jan Grác
The promise for tomorrow…
I often used to hear my father say that the future success of a company is not measured by the profit it currently generates, but by its impact on the success of its customers. That’s why providing quality products and unrivaled customer service is, now and for the future, our core value, observed not just in business, but in everything we do.
I want you, skilled saddlers and manufacturers, to feel that you can use our components to create beautiful products, conjuring up magical experiences for all who use them. And it is my promise to you that we will continue to work hard on expanding our services and the range of products that you and your customers will fall in love with.
Martin Grác
A few numbers
20
amazing employees
4,140
products in stock
37
years with you
98,614
customers from 156 countries
395,447
orders placed
2,973
testimonials with 5⭐ ranking
This is PET HARDWARE®
Forging ahead with hardware
What people say about us
Lucia
Spain
A serious and responsible company. It has all kinds of tools and hardware to work with leather. It is not the first time I have bought from them and it will not be the last. Good prices and quick delivery.
Anna
Germany
I'm very satisfied. The products are high quality and you can find all the information you need for each product. If you have any questions, the Pet Hardware team responds quickly and skillfully. Prices are extremely fair and delivery is very fast.
Blanka
Czech Republic
I have been ordering from you for many years and have always been satisfied.
Birgit
Germany
I am so impressed! Starting with the web pages, so clear and simple. The navigation could not be easier, gets you from anywhere to everywhere. Such a well-thought-out website is rarely seen. Should you have any questions, customer support is available immediately. Answers come very quickly, whether it is before or after the purchase. The catalog they send is also very nice and cannot be taken for granted. The products correspond to the order exactly. All in all, my expectations have been met and exceeded. A flagship among online businesses!
Karel
Czech Republic
Good selection, good prices, amazing team! The other day I was a bit distracted while unpacking a shipment, worth a few thousand, and at the first look could not find a 100-CZK item. Called the headquarters with a complaint. "Yes, it was probably a warehouse error, we are shipping it to you." A professional response, very much appreciated. The next day there was a phone call: “Could you look again, please? That item has been shipped from the stockroom." Yeah, there it was! I had to confirm, and apologized for my carelessness. I remain a loyal client!
Andy
United Kingdom
I’ve been shopping with pet hardware for a little over a year now and they do a fantastic job of getting your order out promptly and are always quick to respond to questions. I’m so grateful I found them and hope for many more years of purchasing from them.
Jan Grác
