It started 37 years ago with a small shop, no employees and a short product list. Today we supply workshops around the world, and 101,390 customers have ordered from us. Quite a journey. These are the turns that mattered.
1989
Jan Grác opens a small pet shop in Přerov. Every conversation across the counter teaches him what customers need and how retail really works.
1992
The shop moves. The range follows, shifting towards products for animal breeders, including chains and rope leashes.
1997
Major floods damage or destroy the entire stock. We clear the premises, roll up our sleeves and start again.
2000
The shelves now carry the main types of saddlery hardware. Most orders stay in the Czech market, but regular customers abroad begin to appear.
2010
More orders cross borders. Trade fairs and the online shop bring saddlers and manufacturers from more countries, and exports grow beyond half of sales.
2013
Almost two thirds of our goods now leave the Czech Republic. The range grows, orders multiply and the warehouse starts feeling decidedly small.
2017
We move into a newly built warehouse. Hundreds of new products find a shelf, and the warehouse team finally has room to work.
2020
From one small pet shop to a Czech family supplier serving saddlers, workshops and manufacturers in 155 countries. Not bad for three decades of work.
2022
More hands join the warehouse and customer service. We add hundreds of products and publish a redesigned printed catalog that shows them at full size.
2025
Another warehouse opens. So does our own saddlery workshop, where our in-house saddler tests products, compares variants and turns the results into practical videos.
About us
Tough beginnings…
Business interested me from a young age. After several years selling collars and leashes, one thing became clear: saddlers and small manufacturers needed a place to buy fittings, chains, ropes and leather together. So I started building one.
At first, I searched for suppliers around the world and visited saddlers with a car full of samples. The kilometres added up, but so did the conversations that showed me what makers actually needed. Later, my son Martin helped move the range online so customers could order directly.
What started as an idea 37 years ago became a reality through my work and the work of the people around me. I am proud to see the next generation of Grác taking care of the reputation of our family business, Pet Hardware.
Jan Grác
The promise for tomorrow…
My father often said that profit keeps a company alive, but helping customers succeed gives it a future. That still guides us: useful products, straight answers and customer service that does not hide when something goes wrong.
When you choose a snap hook, buckle or piece of leather, you should know what you are buying and why it fits the job. We will keep improving the service and building the range around what your workshop actually needs.
Martin Grác
A few numbers
20
colleagues
1,689
products in stock
37
years with you
101,390
customers from 155 countries
409,961
orders placed
2,973
five-star customer reviews
This is PET HARDWARE®
Forging ahead with hardware
What people say about us
Amber
United Kingdom
Perfect as always, amazing quality supplies and shipping time is always good considering it's overseas.
Sharon
United Kingdom
Absolutely perfect products with excellent quality (I purchased buckles for dog collars). Fair prices and fast, secure delivery. I will definitely order from you again.
Megan
United Kingdom
It was super easy to find what I wanted at good prices, and the shipping was speedy. The quality of the products was great, and I will definitely be ordering again. The only thing I wish is that you could order some smaller quantities as I am a non-profit organization, but they will definitely be my supplier for pet stuff in the future.
Yvonne
Germany
I got exactly what I ordered. The quality matches the description, everything was flawless.
Nathan
Switzerland
Great online store. The goods were ordered, paid for, and the next day was on their way to Switzerland. I received it five days after the order was placed. Super packed, material pleasant. I'll definitely order there again.
Hana
Czech Republic
Great selection, pleasant prices and fast order processing. The only thing missing was small nickel-plated bag carabiners. Otherwise totally satisfied! 🙂
Jan Grác
