Our Mission: To help saddlers succeed

In the beginning, there was a pet supplies store

It all began with a dream: to create a store where saddlers could find everything they need for their work. A dream, now 36 years running, and one of which 90,161 of you have become a part already. We wish to thank you! We started as a little store, with no employees and a limited number of products. By now, we have grown into an internet business that supplies saddlery hardware globally. So, how had it all begun?

  • 1989

    1989

    Our story starts in a small pet shop, founded in Přerov by Jan Grác. He’s finding his way in the world of business and learning about the needs of customers and sellers alike.

  • 1992

    1992

    After the experience with selling animals, we move to new premises and begin to specialize in the production and sale of items needed by their breeders, such as chains and rope leashes.

  • 1997

    1997

    We look at all the stock we lost with tears in our eyes because it got damaged or destroyed in the major floods. But roll up our sleeves to start from scratch again.

  • 2000

    2000

    A few years later, we can offer a comprehensive range of saddlery hardware already, selling mainly to domestic markets and occasional foreign customers.

  • 2010

    2010

    A success worth celebrating, as the goods for export account for more than half of all sales now. Thanks to participating in international trade fairs and launching an online store, we are increasingly earning goodwill from customers all over the world.

  • 2013

    2013

    For their quality and reasonable price, our goods are more and more in demand. Almost 2/3 of the goods are now exported, and the current premises begin to feel small.

  • 2017

    2017

    After several years of effort, we are moving to a newly built warehouse, which allows us to add hundreds of new products to our range and to fulfill orders faster than ever before.

  • 2020

    2020

    Over its 36-year history, Pet Hardware, a Czech family company, has achieved the status of a reliable seller of saddlery hardware and fittings of a quality that is appreciated by customers from 150 countries around the world.

  • 2022

    2022

    We are expanding our team with new colleagues in the warehouse and customer service. We are increasing our portfolio with hundreds of new products and finishing a completely redesigned catalog.

  • 2025

    2025

    We’ve built a new warehouse and a saddlery workshop to test products and create useful videos for you. With our in-house saddler, we’re here to provide expert advice and inspiration for your work.

About us

Tough beginnings…

I have been interested in business since I was young. After several years spent selling collars and leashes, I knew I wanted to create a company that would change the way saddlers and small manufacturers buy fittings, chains, ropes, and leather for their products.

Those times when I had to search for reliable product suppliers worldwide and then with a carload of those products go to visit the saddlers were hard, yet great. I could feel that there must be a better way to bring our products closer to the people. The internet is that way, and thanks to my son Martin we were able to fully use its potential.

What started as an idea 36 years ago has now become a reality - thanks to the hard work both of myself and by my amazing team of people. I am proud to be able to watch the next generation of Grác taking care of the reputation of our family business, Pet Hardware.

Jan Grác Jan Grác

The promise for tomorrow…

I often used to hear my father say that the future success of a company is not measured by the profit it currently generates, but by its impact on the success of its customers. That’s why providing quality products and unrivaled customer service is, now and for the future, our core value, observed not just in business, but in everything we do.

I want you, skilled saddlers and manufacturers, to feel that you can use our components to create beautiful products, conjuring up magical experiences for all who use them. And it is my promise to you that we will continue to work hard on expanding our services and the range of products that you and your customers will fall in love with.

Martin Grác Martin Grác

A few numbers

  • benefits 20 amazing employees
  • benefits 4,146 products in stock
  • benefits 36 years with you
  • benefits 90,161 customers from 150 countries
  • benefits 352,264 orders placed
  • benefits 2,973 testimonials with 5⭐ ranking

This is PET HARDWARE®

Forging ahead with hardware

benefits
team

What people say about us

Ashley
Canada

I am always amazed at how quickly my order is processed and shipped, and how easy it is to order through your website. I appreciate the wide range of products and how simple it is to sort and filter them by different criteria. I am also extremely grateful for the addition of Canadian dollars among the available currencies, which I’m sure many Canadian customers will appreciate. I look forward to many more satisfying purchases as I continue moving my business away from American suppliers.

Martin
Czech Republic

I have not yet had the opportunity to unpack the order, but I am extremely satisfied with the communication and the possibility of specifying the order, as well as the speed of processing I rate excellent. Thank you to the whole Pet Hardware team.

Peter
Slovakia

The company processes and delivers orders quickly. Sometimes there are problems regarding the quality of the leather. The necessary accessories are missing. The overall rating is good.



The sources of these reviews are Google reviews, Google maps, Facebook and Trustpilot.



How they rate us

Google Customer Reviews
4.9
Trustpilot Customer Reviews
4.7


What we almost forgot

We also write the blog, post on facebook & Instagram and make videos