About company

Pet Hardware is a Czech company that has been doing business in the field of saddlery hardware for 15 years. Pet Hardware has built a strong position on the Czech and European market. Our components are used even for the production of branded and luxury goods.

Apart from the Czech Republic, we export our products to almost 20 European countries.

We have over 500 items in stock and we keep expanding our product range in order to satisfy even the most demanding clients. Thanks to the constant need to increase the quality of our products, we use our own molds for zinc castings and ensure first class finish.

Orders

• Order via e-mail mg@pethardware.com
• By fax no. 581 703 903
• Of course, you can visit us and choose directly in our distribution depot in Přerov Monday-Friday 7:00 a.m. - 2:30 p.m.

Newly, you can order goods on-line, comfortably and easily 24 hours a day each day of the week, all the year round. Please, state your invoice (delivery) address, telephone number and current Tax identification number (DIČ) if you are a VAT payer. If you do not give your Tax identification number (DIČ), your invoice will be issued with the 20% VAT rate.

Prices and discounts

The basic currency is US$. Prices in other currencies are calculated in accordance with the ČSOB exchange list.

• The basic price is the price of one piece if the whole package is purchased, prices are shown without VAT
• For purchases of whole boxes we offer a -10% reduction
• For purchases of smaller quantities than the whole package +50% are charged (newly since 2010)
• For purchases over US$ 4,000.- (EUR 3,000.-) paid in advance or in cash we offer another -10% reduction

Payments

• By bank transfer in EURO currency to the account IBAN: CZ35 0300 0000 0001 7725 1438 SWIFT: CEKOCZPPT
• By bank transfer in US$ currency to the account IBAN: CZ54 0300 0000 0002 7810 3063 SWIFT: CEKOCZPP
• PayPal internet payment system (recommended for amounts up to EURO 300.-)
• Cash

Time of delivery

If you make your order by 9 o’clock in the morning, we are usually able to dispatch your order on the same day, then on the next working day (payment via PayPal). With bank transfer payments, the payment is usually received within 2 or 3 days.

Transport

We send small consignments of up to 5kg by Czech post-office.

We dispatch medium size consignments via UPS. The courier collects the goods within 24 hours after the acceptance of your payment. You will be informed by e-mail about your consignment number and estimated date of delivery. You can track your goods easily at ups.com website.

Approximate delivery charges for Europe:

• 10kg EURO 25.-
• 25kg EURO 27.-
• 50kg EURO 30.-
• 100kg EURO 41.-

Pallet consignments are delivered by DHL. In this case you also receive your consignment number in order to be able to track your delivery.